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What is your shipping policy?
At RVMD Peptides, you can place orders 24 hours a day, 7 days a week. Orders placed, paid, and processed before 12 noon PST typically ship the same business day. Orders received after that time or on weekends/holidays ship the next business day. Free shipping is available for orders over $200. All shipments are handled through trusted carriers such as USPS Priority, FedEx 2-Day, and FedEx Overnight.
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What payment methods do you accept?
RVMD Peptides accepts all major credit cards. For bulk or wholesale orders, please contact our customer service team for special pricing or invoicing arrangements.
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Can I return or exchange items?
Due to the nature of our products and strict regulatory standards, returns and exchanges are not accepted. However, if an error occurs in your shipment or you receive an incorrect item, please contact our customer service team promptly for a resolution or replacement.
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What is your product purity or quality standard?
All RVMD Peptides products are synthesized to ≥ 99% purity using state-of-the-art peptide synthesizers and verified by HPLC and mass spectrometry testing. Our products meet or exceed the highest research-grade quality standards to ensure accuracy and reliability.
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Are your products for human or animal consumption?
No. RVMD Peptides products are for laboratory research use only. They are not approved by the FDA for human or veterinary use and should never be used to diagnose, treat, or prevent disease in humans or animals.
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How can I track my order or check its status?
If you register an account with RVMD Peptides, you can log in at any time to view order history, tracking information, and account details. If you checked out as a guest, please contact our support team with your order number to obtain status updates.
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Do you offer bulk or wholesale pricing?
Yes. RVMD Peptides offers special pricing for bulk purchases and wholesale clients. Please reach out to our sales department for a custom quote based on your volume and research needs.
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Do you have a rewards or loyalty program?
Yes. Registered customers earn Reward Balance points with every purchase—typically $1 in rewards for every $100 spent (excluding taxes, shipping, or discounts). Rewards become available once your order has shipped and can be applied toward future purchases.
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What are the terms and conditions for using your website and products?
By purchasing from RVMD Peptides, you agree that all products are sold for research and laboratory purposes only. None of our products are intended for human or animal use. Information provided on our website is for educational purposes only and not a substitute for professional medical advice.
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How can I contact customer service?
Our customer service team is available Monday – Friday, 9:00 AM to 4:00 PM PST. You can reach us via:
Email: support@rvmdpeptides.com
Please contact us as soon as possible if your order has not shipped or if you encounter any issues.
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How should I store my peptides and how long do they last?
Peptides should be stored in a cool, dry environment, ideally at –20 °C (–4 °F) or below. For short-term storage, refrigeration (2–8 °C) is acceptable. Once reconstituted (mixed with a solvent), peptides should be used promptly and kept frozen when not in use. Avoid repeated freeze-thaw cycles to preserve product integrity.
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Do you ship internationally, and what should I know about customs?
RVMD Peptides primarily serves customers in the United States, but international shipping may be available depending on destination and import regulations. International customers are responsible for ensuring that peptide products comply with local import laws and for handling any customs duties or fees. RVMD Peptides is not liable for delays or seizures due to customs inspections.
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